Contact Us

We welcome your questions, comments and suggestions

60 West 142nd Street
New York, NY, 10037
United States

FAQS

FAQS

How much is shipping?

We offer free shipping on all orders over $20.

Since each BASE BUTTER is uniquely made please allow 2-3 business days for your order to process.

Do you ship outside the US?

At this time we do not ship internationally.

Do you accept returns/exchanges?

We take pride in every butter we ship. If you are not satisfied with your items feel free to e-mail us with any questions or concerns within 30 days of your purchase at info@basebutter.com.

Do I have to pay sales tax?

Only orders shipping within New York will incur sales tax. 

Are your products cruelty-free? 

We do not test any of our products on animals or use animal by-products. 

What is the shelf life of base butter? 

BASE BUTTER has a shelf life of 12-24 months. It is best to store BASE BUTTER in a cool dark place.

Interested in wholesale?

Please e-mail us at sheneil@basebutter.com.